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FALL 2011

Check your GU billing account balance regularly by logging into your MyAccess account through the GU website.

Take immediate action if:

-any charges or credits appear to be incorrect.

-the financial aid posted to your bill is still showing as "estimated".  If you know that you have not submitted a document that's required to disburse your aid, take immediate action to submit the missing item so that your aid can be disbursed.

-you'll be receiving a grant or scholarship payment from outside the University, but you don't see the amount posted as either estimated aid or a credit on your bill.

-there is still an amount owed on your bill for the semester, and you don't have a plan for how you will pay the amount owed by the required deadline.  

Questions about your Billing Statement or Georgetown's Payment Plans?   Contact the GU Office of Student Accounts at (202) 687-7100 or visit their website. 

Questions about Health Insurance? Health insurance is charged every year to all full-time, degree-seeking students.  You must accept or waive health insurance using the surveys available on the Personal Tab in MyAccess.   If you waive coverage, it will take up to five (5) business days for the charge to be reversed.  Questions?  Contact the GU Health Insurance Office at SHI@georgetown.edu or call (202) 687-4883.

Questions about Housing charges?  Call Housing Services at (202) 687-4560.

Questions about Dining Services or Meal Plan charges? You may add or change your meal plan in MyAccess, under the Student Accounts menu.  Most freshmen and sophomores living in campus housing may not cancel their meal plans. Questions?  Call (202) 687-9783.

Questions about Financial Aid Awards or Loans?  You can check the status of your financial aid application and award through MyAccess.  Are any required documents missing from your record?  Have you accepted all of your aid offers?  If you have questions you can email us or contact the GU Office of Student Financial Services by calling (202) 687-4547.

Refunds of Credit Balances                                                 If you expect to receive a refund of a credit balance that is created by financial aid being paid to your student billing account, you must request a refund from the GU Office of Student Accounts.